Now these guys have been a pretty solid host for the the past year or two I’ve been with them, and they are usually very quick and helpful with customer support, which is why I am still with them. But what they just did does nothing to help their business, and only annoys their clients even more, because I personally lost several hundred dollars overnight as a result of them pulling down my site because of the exceeded bandwidth limit.

What’s even more frustrating is that I received no email or any kind of warning telling me I was coming close to my bandwidth limit. They could have at the very least sent me an automated message when I was coming close to reaching my bandwidth limit so I could upgrade my hosting package beforehand.

The affected site is back up now, but I hope Heart Internet and any other host with the same policy take a note of this.